Re: I am writing regarding flight 8093 (VP33Q2) on July 7, due to depart from San Luis Potosi, SLP to Chicago at the scheduled departure time of 12:36 PM. This flight was cancelled or over sold and I am seeking compensation. The passengers in the party were myself, Olivia G Macias, Sergio Macias and my elderly parents Antonio Gonzalez and Maria del Carmen Hernandez de Gonzalez. My scheduled flight length was 6 hours and 56 minutes and the delay to the destination of the alternative flight offered is now 10 hours and 21 minutes. Not only is this inconvenience for my elderly parents who are 92 & 77; now my mother has to wait in Mexico’s airport for 5 hours who suffers from pain and swelling of her knees. The lack of professionalism and accountability in this service by Delta has left a lot to desire since a change was made from SLP to Chicago for July 8h instead of July 7th as paid for and requested; without even thinking of the passenger’s requirements they changed out itinerary. I am therefore seeking compensation just as you would have if we had made any changes to our existing reservation. I look forward to a full response to this letter. If I do not receive a satisfactory response I intend to pursue my complaint further, which could result in taking it to court. Respectfully, Olivia G Macias [protected]@yahoo.com [protected]
This review (Delta Air Lines Review) was originally published at Skeptic Files.
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