A rep of theirs Mike Kelly called me in April and offered me insurance through their company. Sold an outright lie when I asked if my dr was on their list… I found out in May he is not on the list. Called their [protected] # and he is not longer “selling the Sure Health plan.” After talking with his manager, I was contacted by Cust Service who said I could cancel the policy by faxing a general letter to them, which I did and asked for a refund. They refunded the money I had paid on 5-30-07 and with drew it right back out of my bank account on 6-1-07. On 6-4-07 I called Cust Service and was told there was a qlitch in the system and that the money would be put back into my bank account. Expect it in two days. Today 6-6-07 I called them to see why the refund hadn’t come through and now they tell me they refunded the money twice and taking it out of the account was their way of evening the mistake. Now I have to prove they didn’t refund the money twice. My bank says they did not, which I already know. I call my bank every day and know what’s going. These people are thiefs and I am going to report them to the Attorney General. Don’t get swept in their deceitfulness, please.
This review (Sure Health Complaint) was originally published at Skeptic Files.
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